Privacy policy
This Privacy Policy outlines how Mesai collects, uses, and safeguards your personal information when you visit or make a purchase on our website, www.mesai.com.
PERSONAL INFORMATION
When you visit our site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies. As you browse, we gather details about the specific web pages or products you view, referral sources, and your interactions with the site, collectively referred to as "Device Information."
We utilize the following technologies to collect Device Information:
Cookies: These are data files placed on your device, including an anonymous unique identifier. You can choose to accept or refuse cookies. However, refusing may limit certain features of our service.
Log Files: These track actions on the site, capturing data like IP address, browser type, Internet service provider, and date/time stamps.
Web Beacons, Tags, and Pixels: These are electronic files used to record information about your site browsing.
ORDER INFORMATION
When you make a purchase on our site, we collect specific information to fulfill your order. This includes your name, billing and shipping addresses, payment details (credit card and debit card numbers), email address, and phone number, collectively referred to as "Order Information."
We use Order Information to:
- Fulfill orders, including processing payments, arranging shipping, and providing invoices and order confirmations.
- Communicate with you regarding your order.
- Screen orders for potential risk or fraud.
PAYMENT GATEWAY
All online payments on Mesai are processed through a secure payment gateway. We do not store or have visibility into customers' banking or card details, as these are handled by a secure third-party gateway with robust security measures.
CHANGES IN PRIVACY POLICY
We may update our Privacy Policy periodically. We recommend reviewing this page for any changes. Notifications of updates will be made by posting the revised Privacy Policy on this page. Changes are effective immediately upon posting.
By using our services, you acknowledge that you have read and understand this Privacy Policy. If you have any questions or concerns, please contact us at +91 8287891710/hello@mesai.com.
