Shipping policy
Mesai Shipping Policy (India)
At Mesai, we aim to deliver your order within 5-7 business days once it is placed and the order is confirmed. Business days are considered Monday to Saturday, excluding national holidays.
Standard Delivery Timeframe:
You can expect to receive your order within 5-7 business days after your order is placed and confirmed. The delivery timeframe begins when the order status changes to confirmed, indicating payment and order details have been verified.
After your order ships from our facility, please allow 2-4 additional business days for delivery via your chosen shipping method. Transit times vary depending on courier service and destination pin code. You will receive an estimated delivery date in your shipment confirmation email.
What Constitutes a Business Day:
Business days for order processing and delivery timeframes are Monday to Saturday only and do not include Sundays or national holidays. Business days are counted based on the shipping origin location.
Factors That May Affect Delivery Time:
While we make every effort to deliver within 5-7 business days, the following factors may affect delivery time:
- Chosen shipping method
- Order placed on Sunday or national holiday
- Custom or personalized orders
- Inclement weather or natural disasters
- Courier service delays or disruptions
- Inaccurate or incomplete address provided
- Please contact our Customer Service team if you have any questions about your order or delivery status. We will notify you via email if additional processing time is needed.
